Melbourne Airport Parking Guide
Privacy Policy
How this guide handles enquiries and site visits — updated October 2026
Contact us about privacyWhat this page covers
A plain account of what we hold, and why
This Privacy Policy explains how Melbourne Airport Parking Guide handles personal information collected through this website. It covers messages sent through our contact page, limited technical information collected when you browse, and correspondence sent to our office or phone line.
This site is an informational guide helping travellers compare Melbourne Airport parking by terminal, price and transfer time. It does not take bookings and does not collect payment details. The official Melbourne Airport parking booking flow is operated separately and governed by its own privacy terms.
Contact details are used to answer enquiries about airport parking — nothing more
How information is handled
Each part below describes one handling practice. Read them in order for the full picture of Melbourne Airport parking enquiries on this site.
Information we collect
What you send, and what the site records
When you contact us we collect your name, email address and the content of your message. If you add a phone number or travel details such as dates, terminal or parking needs, those form part of the enquiry so we can give a useful answer.
We also collect limited technical information automatically, such as browser type, pages visited and general location derived from standard server logs and analytics tools. This helps us see which parking Melbourne Airport pages are read and where visitors get stuck. We do not collect payment information, and we do not process bookings.
How we use information
To reply, to correct, to improve the guide
Contact information is used to respond to your enquiry, to follow up where a reply needs clarification, and to correct inaccuracies you report about terminal parking or value parking descriptions.
Technical information is used in aggregate to understand readership and to improve the usefulness of the guide — for example, whether visitors find transfer-time explanations clear. We do not use your information for automated decision-making, and we do not sell personal information to third parties.
Disclosure
Kept with us unless the law or safety requires more
We do not disclose personal information except where required by law, where necessary to protect the rights or safety of the site or its users, or where you have given consent.
Hosting and analytics providers who support the website may process data on our behalf under confidentiality obligations. We do not share your enquiry with parking operators or booking providers, and we do not pass contact lists to advertisers.
Retention
Held while needed, then removed
Enquiry correspondence is kept for as long as needed to resolve the matter and to keep a reasonable record of corrections and responses. Technical logs are kept for a shorter period consistent with operational needs.
When information is no longer required it is deleted or anonymised. If you ask us to remove an enquiry thread that is no longer active, we act within a reasonable period and confirm once done.
Cookies support basic site functions and help us see which airport parking explanations actually help travellers choose between terminals.
This site uses cookies and similar technologies as described in our Cookie Policy. You can control or block cookies in your browser settings; blocking essential cookies may affect how parts of the site work. For detail on categories and controls, read the Cookie Policy alongside this page.
Cookies and analytics sit beside this policy
Your rights
Access, correction and contact
You may request access to the personal information we hold about you, ask for a correction, or request deletion where applicable.
Requests can be made by phone on +61 3 9297 1600 during office hours or through the contact page. Our office is at Level 2, Terminal 2, Departure Drive, Melbourne Airport, VIC 3045. We respond within a reasonable period and may need to confirm your identity before releasing correspondence.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. The current version is always published on this page, and continued use of the site after an update indicates acceptance of the revised policy.
Effective: October 2026
What helps a request
Include the email you wrote from and the approximate date of your enquiry so we can find the right thread quickly.
What we do not need
Please do not send booking references, card details or passport numbers. This guide cannot look up official parking bookings.
Office contact
Level 2, Terminal 2, Departure Drive, Melbourne Airport, VIC 3045, Australia. Phone +61 3 9297 1600.
Questions about this policy start with a message — we answer in plain language
Cookie Policy
See which cookies support site functions and analytics, and how to control them in your browser.
Terms of Service
How this informational guide may be used, what it covers, and where official booking terms apply instead.
Contact
Ask about your data, report an inaccuracy, or request correction and deletion through our contact page.
End of policy